Designated officer details, complaint submission process, and resolution timelines under India DPDP Act 2023.
Aveda Technologies is committed to resolving customer grievances, data privacy concerns, payment queries, and service issues in a fair, transparent, and timely manner as required by India Digital Personal Data Protection Act, 2023 (DPDP Act).
Designated Grievance Officer: Legal & Compliance Head
Grievance Email: grievance@avedatechnologies.com
Direct Phone: +91 9532758070 / +91 522 3397515
Registered Address: Aveda Technologies, Lucknow, Uttar Pradesh, India - 226010
To ensure swift resolution, your grievance notice should include:
Grievance Acknowledgement: Within 24 to 48 hours of receipt.
Investigation & Resolution: Target resolution within 15 to 30 days depending on the nature and legal complexity of the request.
Security vulnerabilities or breach disclosures should be immediately reported to security@avedatechnologies.com prior to public disclosure.
Our legal & privacy compliance team is here to assist you.